Welcome to D&R. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
By accessing the website and engaging in services provided by D&R, you accept and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
D&R provides remote and in-home computer troubleshooting, technical support, and repair services. This includes, but is not limited to, virus and malware removal, system optimization, data recovery, hardware and software troubleshooting, network setup, and security services.
You must be at least 18 years old to use our services. By using our services, you warrant that you are legally capable of entering into binding contracts and that the information you provide is accurate.
While we strive to provide reliable and effective services, we do not guarantee that every issue will be resolved. Some problems may require additional hardware, software, or third-party support, and D&R will not be liable for any costs incurred outside of the services we provide.
By engaging our remote support services, you authorize our technicians to remotely access your device for the purpose of diagnosing and troubleshooting issues. While we take all necessary precautions, you are responsible for backing up your data before the service, as D&R is not liable for any data loss during the service.
All service costs will be communicated upfront after diagnosing your issue. Payment is due immediately upon completion of the service, and we accept various payment methods including credit cards and online payments. D&R reserves the right to modify pricing at any time but will honor prices quoted prior to any changes.
If you are not satisfied with the service provided, please contact us within 7 days of the service date. We will work with you to resolve the issue or offer a refund if applicable. Refunds will not be granted for issues outside the scope of the services we provide or for problems caused by hardware failures or third-party products.
While we take all necessary precautions to ensure a safe and effective service, D&R is not liable for:
We may recommend third-party products or services as part of our support. However, D&R is not responsible for the performance or warranty of these third-party products and services, and you are subject to the terms and conditions of those third parties.
All content, materials, trademarks, and logos on the D&R website are the intellectual property of D&R and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any of the content for commercial purposes without prior written consent from D&R.
Your privacy is important to us. Any personal information you provide to us will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
D&R reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Continued use of the services constitutes your acceptance of the revised terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which D&R operates. Any disputes arising from or related to the use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
D&R Tech Support
Phone: +1 888 793 9970
Email: support@drcomputing.com